What are you going to learn?
Content
Explain quality and quality control:
define quality.
explain differences between quality control and statistical quality
control.
determine several quality concept.
Define Quality Assurance System and Total Quality Management:
express the main attributes of Quality Assurance System.
define the Total Quality Management.
Use the Problem Solving Techniques:
distunguish between techniques.
apply Problem Solving Techniques.
use software about Problem Solving Techniques.
Define quality costs:
calculate, analyse and interpret quality costs.
Analyse Measurement System:
express the importance of Measurement System and analysis.
raise data collection assurance.
Define Statistical Quality Control:
explain the main attributes of Statistical Quality Control.
question and interpret production or service quality by using different
quality control charts.
distinguish usage areas of control charts in engineering.
calculate and interpret process capability indexs.
use software to statistical quality control.
Chapter 1. Management and Leadership
Quality Foundations
Quality Management System
Leadership Principles
Facilitation Principles
Communications Skills
Customer Relations
Supplier Management
Elements of Quality System
Documentation of the Quality System
Quality Standards
Quality Audits
Cost of Quality
Quality Training
Supplier Management
Chapter 2. The Quality System
Chapter 3. Product and Process Design
Design Inputs and Review
Specifications
Design Verification
Reliability and Maintainability
Chapter 4. Product and Process Control
Tools
Material Control
Acceptance Sampling
Measurement and Test
Metrology
Quality Control Tools
Quality Management and Planning Tools
Continuous Improvement Techniques
Corrective Actions
Preventive Actions
Chapter 5. Continuous Improvement
Chapter 6. Quantitative Methods and Tools
Data Collection
Probability Distributions
Statistical Decision Making
Variables Relationships
Statistical Process Control (SPC)
Process and Performance Capability
Design and Analysis of Experiments
Bibliography
Borrow, C. M, Editor. The Certified Quality Engineer Handbook. 3 d Ed., American Socity for Quakity, Quaity Press, 2009.
Montgomery D.C. Introduction to Statistical Quality Control (7th ed.). John Wiley & Sons, Inc., 2013.
Webgraphy
Consulting
Design
1
2
Publishing
3
Tutoring
We provide consulting services in the design and publishing of interactive epubs and web apps using PubCoder.
We offer tutoring services in mathematics, physics, electronics, and integrated circuits failure analysis (IC FA).
Based in Medellin, Colombia, our consulting and tutoring company specializes in interactive epubs and web apps development.
Contact
Contact us in Medellin, Colombia for consulting and tutoring. We offer assistance in interactive epubs, web apps, math, physics, electronics, and IC failure analysis
